چکیده:
In management literature, it is always insisted that the rate of leaving the service, is indicative of
undesirable performance of management of organization in keeping and preserving the human power. Motivational factors involved in reduction of employee turnover were classified in Oil Refining and Distribution Company in selected cities of Iran. For this purpose, we reviewed the literature and concepts of turnover. Primary Questionnaire was designed and Distributed in statistical population to identify the effective factors involved in reduce of turn over. Main factors determined by using Minitab15 software and Pareto charts. Reliability of Questionnaire measured by retesting method. In order to classify of the identified factors, TOPSIS method was used. Then second questionnaire developed to evaluation of impact of each factors in selected cities. Data collected and purified to make a decision matrix. Finally, effective factors classified according to weights and importance of each factor.
خلاصه ماشینی:
"Result of test of second hypothesis of research: Research of ranking the factors affective on decrease of leaving of service in national company of distribution of oil products in Isfahan, also the most affective factors on decrease of leaving the service are respectively: job safety, evaluation of operation, motivation of achieving the success, management style, reward, welfare services, organizational undertaking, job satisfaction.
Results of test of third hypothesis of research: Ranking of factors affecting on decrease of leaving of service in national company of distribution of oil products in Yazd, the most affective factors on decrease of leaving the service are also respectively: job safety, evaluation of operation, motivation of achieving the success, welfare services, organizational undertaking, reward, management style and job satisfaction and as it was explained by balancing and removing the factors threatening of job safety and evaluation and promotion of operation of personnel’s and also increase of motivation of achieving the success in personnel’s, encouraged them in retaining the job.
Resulting of factors affective on decrease of leaving the service in national company of distribution of oil products in Kerman, the most affective factors on decrease of leaving the service are respectively job safety, evaluation of operation, motivation for achieving the success, management style, welfare services, organizational undertaking, reward, lob satisfaction.
Result of test of seventh hypothesis of research: Ranking of factors affective on decrease of leaving the service in national company of distribution of oil products in Bandar Abbas, the most affective factors n decrease of leaving the service are respectively: job safety, motivation for achieving the success, evaluation of operation, management style, reward, welfare services, organizational undertaking, job satisfaction."