چکیده:
Achieving business-IT alignment is one of the main purposes and also challenges of
organizations. Many studies have indicated the importance of aligning information
systems (IS) function with other business functions. The main purpose of this survey is
evaluating business-IT alignment focusing on social and technical dimensions of
business-IT alignment in Bank Mellat. The data was collected through a questionnaire
which was designed based on Capability Maturity Model Integration (CMMI) and also
the models provided by Reich and Benbasat (2000), and Lee et al. (2008). By using three
questionnaires, the status of social and technical dimensions of business-IT alignment has
been investigated under 3 groups of questions: (a) Business-IT strategic planning
alignment; (b) Business-IT processes, organization and relationships, and (c) Managing
IT human resources and training users. The collected data was analyzed by applying onetailed
T-Test, ANOVA and Tukey-Kramer post- test. The results of analysis show that
the status of all technical indicators was at ‘Defined’ stage, while there was some
weakness in social dimension of business-IT alignment. Also, the overall results show
that the status of business-IT alignment regarding all of the three mentioned dimensions
is at ‘Defined’ stage. A comparative analysis of the results that has focused on the
perceptions of different sample respondent groups show significant differences between
the perceptions of external auditors who believe in ‘Repeatable’ level of business-IT
alignment and other respondent groups who believe in ‘Defined’ level of business-IT
alignment toward all three mentioned dimensions.
خلاصه ماشینی:
"By using three questionnaires, the status of social and technical dimensions of business-IT alignment has been investigated under 3 groups of questions: (a) Business-IT strategic planning alignment; (b) Business-IT processes, organization and relationships, and (c) Managing IT human resources and training users.
By using the mentioned models in the survey, and also by using COBIT for financial reporting, we evaluate the status of Business-IT alignment by examining the perceptions of respondents towards the 3 groups of questions covering the three dimensions of (a) Business-IT Strategic Planning alignment; (b) Business-IT Processes, Organization and Relationships, and (c) Managing IT human resources and training users.
Table 5 Business-IT Strategic Planning Alignment Business- Res. Statistic Tests ANOVA Post Test (Tukey-Kramer) IT (View the image of this page)Note: IU=Internal Users, IT=IT Experts, IA=Internal Auditors, EA=External Auditors, SD=Standard Deviation, F=F Ratio, P=P Value, G=Group, Source: Appendix-B, Table B4.
Source: Research findings The total results show that the level of business-IT alignment regarding ‘business-IT processes, organization and relationships’ was at ‘defined’ stage from the viewpoint of internal users, IT experts and internal auditors, but it was at ‘repeatable’ stage from the viewpoint of external auditors.
The total result in the level of ‘Business-IT Strategic Planning Alignment’ shows that Internal users, IT experts and Internal Auditors, believe to ‘Defined’ stage in CMMI but External Auditors believe to ‘Repeatable’ stage in organization and there are three different groups."