چکیده:
The present research offers an optimum model of managers' effectiveness based on the fuzzy sets theory. In this research based on Lotanz theoretical framework، four kinds of activities including grillwork activities، communications، management of human resources، and traditional management have been defined for the managers، and the offered model is indeed the optimum proportion of these activities، which maximizes the managers' effectiveness rate. The statistical population consists of all the skilled managers working in East Azarbaijan Governor General office with at least four years of managerial experience. Because of the limited number of the managers، all the 17 managers have been chosen as research sample. For data collection، a questionnaire was used، and، ultimately، the optimum model was obtained. The results showed that if the largest amount of managers' resources is used in human resources activities (53.5%)، communications (28.5%)، traditional management (10.5%)، and networking (7.5%)، the maximum rate of effectiveness (61.9%) can be obtained for the managers.
خلاصه ماشینی:
Luthans believes that in traditional activity, managers perform actions such as planning, decision-making and control, setting goals, defining tasks required to achieve goals, human resource planning, assigning tasks, preparing routine instructions, defining problems, etc.
Tools and Methods In accordance with the theoretical framework, which is Luthans' activity pattern, four types of managerial activities including networking activity, communication activity, human resources activity, and traditional management activity are defined as managerial activities, and the optimal proportion between activities that maximizes managers' effectiveness will be considered the best combination among activities.
Figure Number 1- Conceptual model of the research Given that the present research intends to investigate the optimal shape of the combination between activities using a quantitative model based on fuzzy sets, therefore, initially, the operational model of the research has been designed as an inference engine to organize and connect the input and output variables.
C ( Figure Number 9 ) The results of the present research, while aligning with the results of Luthans' research regarding the fact that the most choice and time of managers should be spent on three activities: communication, human resources, and traditional, and minimum time should be spent on networking activities, there is a difference regarding the optimal combination of activities in the studied statistical population.
As shown in Figure Number, the most appropriate combination for managers' effectiveness in the studied statistical population, consisting of 53% for human resource activities, 28.
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