چکیده:
This research examines the feasibility of implementing the components of the European Foundation for Quality Management model in the libraries of Iran University of Medical Sciences, Tehran University of Medical Sciences, and Shahid Beheshti University. In this study, the statistical population consists of managers and librarians of these three universities' libraries. For statistical analysis, univariate t-tests, independent t-tests, and LSD follow-up tests were used. The results showed that it is possible to implement nine components (leadership, policy and strategy, people, partnerships and resources, processes, customer results, people results, societal results, and key performance indicators) in the libraries of Iran University of Medical Sciences, Tehran University of Medical Sciences, and Shahid Beheshti University. Since this study examined the views of library staff at these three universities regarding the feasibility of implementing the components of this model based on demographic characteristics (gender, position, field of study, educational degree, years of service, and university), the results showed that there are significant differences (P < 0.05) between staff views regarding the feasibility of implementing the European Foundation for Quality Management model based on gender, position, field of study, and educational degree; however, there are no significant differences between the views of the studied staff regarding the feasibility of implementing this model based on years of service and university.
خلاصه ماشینی:
nrhaz Ahmad Shobani, Faculty Member of the Faculty of Education and Psychology, University of Isfahan* Ali Seyadat, Faculty Member of the Faculty of Education and Psychology, University of Isfahan Abstract This research investigates the possibility of implementing the components of the European Foundation for Quality Management (EFQM) model in the libraries of Iran, Tehran, and Shahid Beheshti Medical Universities.
In this research, the views of employees of the medical science university libraries of Iran, Tehran, and Shahid Beheshti regarding the possibility of implementing the components of the European Foundation model have been examined.
The general question of this research is to what extent the components of the European Foundation Quality Management model can be implemented in the libraries of Tehran medical universities.
10-Is there a difference among the opinions of the staff of Tehran medical university libraries based on their demographic variables (gender, field of study, position, type of university, educational degree, and years of service) regarding the possibility of implementing the components of the European Foundation Quality Management model?
(Refer to the page image) In question 10, the opinions of the staff of Tehran medical university libraries were examined based on their demographic variables (gender, field of study, position, university, educational degree, and years of service) regarding the possibility of implementing the components of the European Foundation for Quality Management model.
Discussion and Conclusion The results of this research showed that it is possible to implement the components of the EFQM (European Foundation for Quality Management) model in the libraries of three Iranian medical universities: Tehran, Shahid Beheshti, and [the third university], and no significant difference was observed among the three universities in any of the nine components.
(
, 
, 
)
