چکیده:
Undoubtedly, the secret to the sustainability and success of today's and tomorrow's organizations in a competitive world is learning new knowledge and skills faster than competitors. In this regard, the primary role of managers (at all levels) is learning and teaching themselves and others, even competing organizations, so that the path for the development and growth of professional organizations is provided. Only managers who have a positive attitude toward knowledge acquisition and teaching can play such an important role effectively. Therefore, given the importance of the subject, it seems that in managerial training courses, there should be a course unit or a specialized field in the form of knowledge management to study the relevant concepts, models, and approaches. Accordingly, the present article, through a theoretical review and analysis and by explaining the concepts, definitions, processes, and applications of knowledge management, aims to explain the necessity of including a course titled 'Knowledge Management' in Master's and Doctoral management programs, and at the end, a proposed syllabus for the aforementioned course is also suggested.
خلاصه ماشینی:
In this step, the causes and factors that indicate the importance of knowledge management are briefly mentioned: 1- Knowledge is the engine of income generation; 2- Knowledge is an important asset and an organizational strategy; 3- The growing increase in jobs that are based on the creation and use of knowledge; 4- Convergence of information and communication technologies and the emergence of new tools in this field; 5- Reducing the scientific-economic gap between rich and poor countries; 6- Job creation; for example, in 2002, eighty percent of employees in knowledge-related positions were engaged in service work in advanced organizations; 7- Creating significant added value by employing knowledge management.
[6:3] Knowledge management involves analyzing and identifying necessary and useful knowledge and seeks multi-dimensional planning and proper control in the development of knowledge assets to meet organizational goals (McIntosh's definition)[3] Knowledge management determines principled policies for finding, understanding, and using value and creating value (Edel's definition)[3] Knowledge management aims at formalizing and accessing masterful experience, knowledge, and perspectives that lead to new capabilities, higher efficiency power, encouragement of innovation, and increased customer value (Beckman's definition)[9:3] Knowledge management is knowing the value of knowledge, understanding organizational information, and using information and communication technology systems to preserve, use, and reuse knowledge (Document Management, OIC [9:3] Knowledge management is the management of information and data along with harnessing the tacit and explicit experiences of individuals for sharing, use, and development by the organization, which leads to increased productivity -------------- (1).
(Biztech Network definition) [01:3] Knowledge management is the process of discovering, acquiring, developing and creating, maintaining, evaluating, and applying appropriate knowledge at the right time by the right person in the organization, which takes place through creating links between human resources, information and communication technology, and creating a suitable structure to achieve organizational goals.