چکیده:
Today's organizations face intense competition in a constantly changing global market. Many organizations have shifted their organizational structure from vertical or hierarchical to horizontal or process-oriented since the early 1990s. In a process structure, teamwork and human resource participation are considered key or essential activities. Team-based organizations are able to use human resources optimally and provide a suitable platform for market competition. The adoption of self-managed team designs by leading organizations signals a peak in the enhancement of productivity and human resource quality. In other words, by implementing self-managed work teams as a type of strategy, these organizations have been able to achieve motivation, quality, productivity, customer satisfaction, and performance excellence. In the present article, the author presents self-managed work teams as a modern approach to performance management, organizational design, and jobs. While reviewing concepts related to the subject, the author endeavors to explain a practical model for their implementation, especially in manufacturing and industrial companies; finally, the author examines and evaluates the experience of Iran Khodro company as a practical example.
خلاصه ماشینی:
Levels of delegating responsibility to self-managed work teams (Refer to the page image) Source: Quoted from Wollennz, Bahem, and Wilson (1991) Iran Khodro Case Study Intense competition among modern companies and organizations at national and transnational levels to gain more market share, customer satisfaction, improving the quality of products and services, productivity, and motivating human resources has caused managers to constantly think about finding and employing new management techniques and methods to achieve excellence in their performance.
2- Saving rials by reducing management layers 3- Job enrichment through granting autonomy, responsibility, decision-making rights, and opportunities for growth and advancement to employees 4- Improving organizational outcomes (performance, quality, and job satisfaction) In recent years, "Iran Khodro" company, recognizing this importance, has implemented the "self-managed work teams" approach within the framework of the "participatory work groups" project in a number of its production units.
In general, although Iran Khodro company is still far from the full implementation of the self-managed work teams project, this movement can be considered one of the transformative management approaches of the company to create a suitable working environment for increasing motivation, developing human resources, and encouraging them to participate more in performance improvement.
The most important reasons for these organizations to employ the teamwork approach are excellence in performance and quality; furthermore, it was explained that a self-managed work team is an independent and democratic organizational form, in which a group of employees takes responsibility for matters such as formulating work regulations, organizing, and controlling matters related to their jobs.