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مؤلف : Jamshidi، Zinat ؛ Morovati Sharifabadi، Ali ؛ Dehghan Dehnavi، Hasan ؛
مجلة:Journal of Social Sciences and Humanities Research»June 2015, Volume 3 - Issue 2 (5 صفحة - من 85 إلی 89 )
الکلمات المفتاحية:Factor analysiscustomer satisfactionPassengerroad transport industrythe Delphi technique