چکیده:
As industrial processes have changed with the advent of e-commerce, banking industry, in turn, has changed. Implementation of electronic banking in any country requires different infrastructures including its material and human resources that the growth of technology and innovation in banks on the one hand, have increased the speed and quality of operations and services, and on the other hand, the development of social indicators of human resources have been in a modern setting. Thus, organizational accountability is one of the requirements of the modern age of human resource development indicators, which improves working life situation and the quality of business environment and improving the productivity level and organizational excellence. So the aim of this study was to investigate the affecting factors on the employee’s accountability of Electronic banking industry of Refah Bank. The research method is survey. Statistical population included all employees of Refah Bank in Tehran that the 400 number using Cochran formula and with systematic random sampling were questioned. Results of the analysis showed that between the variables of employee’s activity history, social cohesion, job satisfaction, sense of security of workspace, rule of law and a sense of equity in payments. There is a positive and significant relationship between employee’s accountability that as a result all of the hypotheses were confirmed.
خلاصه ماشینی:
"Habibi (2006) to affecting Internal organizational factors on promoting accountability of employees of police stations in Tehran and relationship between four alignment variables of personal goals and organizational goals, providing the conditions for success, nature of work and welfare measures with employee's accountability has studied.
Fiorito, Bozeman, Young, & Meurs, 2007) to study the effects of some indicators of organizational and human resources on organizational commitment of different group of employees of two international companies of NOS & GSS from 1991 to 2006 that results are as follows: The use of Internal labor force, pre-employment screening, employee training and levels of incentive payments and benefits has no positive relationship with accountability, pressure from unions, miniaturization and bureaucratic structures is not negatively related to accountability and against the accountability, employee’s authority, decentralization and developing a formal procedure for resolving disputes have positive relationship with accountability and Reducing the compensation plan is negatively related to accountability.
Table (2): Correlation between employee’s accountability and study variables (رجوع شود به تصویر صفحه) **Significant at 1% Conclusion Global Village is result of Influence and spread of new communication tools and achievements of computer technology on all aspects of human life.
On the other hand, the success largely contingent on the performance of managers in effective leadership in establishing of favorable human relations and creating motivate in employees through establishing favorable conditions and joyful work environment in the organization that to achieve this goal it is necessary for better applying of organization management of his management be familiar with the factors affecting their accountability."