چکیده:
مدیریت دانش تضمین کنندة برتریهای بلندمدت برای سازمانها و جوامع و میزان بهره گیری آنها از سرمایه های انسانی، فکری، و اطلاعاتی است. شناخت مدیریت دانش، بهعنوان یک روح حاکم بر اعمال سازمانی و اثربخشی در توسعة مدیریت شهری، ضروری است. پژوهش حاضر از نوع مطالعات کاربردی است. با توجه به ماهیت موضوع و مؤلفههای مورد بررسی، رویکرد حاکم بر آن مجموعه ای از روشهای «توصیفی- تحلیلی و همبستگی» است. اطلاعات و دادهها به دو صورت اسنادی و پیمایشی (پرسشنامه) جمع آوری شده است. مدیران، معاونان و کارشناسان شهرداری های شهر یزد (287 نفر) جامعة آماری تحقیق حاضر را تشکیل می دهند، که با استفاده از فرمول کوکران تعداد حجم نمونه 102 نفر تعیین شده که بر اساس اصل «تسهیم به نسبت» در شهرداری های شش گانة شهر یزد تقسیم شده است. در این پژوهش، برای تعیین پایایی پرسشنامه، از ضریب آلفای کرونباخ استفاده شده است که با استفاده از پیشآزمون بر روی سی پرسشنامة مقدماتی، آلفای پرسشنامة مدیریت دانش برابر با 964/0 و پرسشنامة مدیریت شهری برابر 957/0 بهدست آمد. همچنین، برای تجزیه و تحلیل داده ها از رویکرد آماری مدل سازی معادله های ساختاری (SEM) و آزمون تحلیل عاملی تأییدی مرتبة دوم استفاده شده است. نتایج حاکی از آن است که مدیریت دانش تأثیر مثبت و معناداری و بسیار زیادی در مدیریت شهری دارد که مقدار آن برابر با 88/0 است و حدود 77 درصد از واریانس مدیریت دانش را تبیین میکند.
مدیریت دانش تضمین کننده برتریهای بلندمدت برای سازمانها و جوامع و میزان بهرهگیری آنها از سرمایههای انسانی، فکری و اطلاعاتی است. شناخت مدیریت دانش به عنوان یک روح حاکم بر اعمال سازمانی و اثربخشی که میتوان بر توسعه مدیریت شهری داشته باشد، پیادهسازی آن ضروری است.
Knowledge management guarantees the long-run superiorities for organizations and societies. It is also the extent to which they utilize human, intellectual and information capital. Understanding knowledge management as a spirit governing organizational practices and the effectiveness that it can have on the development of urban management is essential to its implementation. This study is a kind of "applied" study. Due to the nature of the subject and the components under consideration, the approach to it is a set of descriptive-analytical and correlation methods. Data gathering was done in both documentary and survey (questionnaire) forms. The statistical population of this study is managers, deputies and experts of Yazd city (287 people). Using Cochran's formula, a sample size of 102 participants was calculated according to the principle of proportionality in the six municipalities of Yazd. In this study Cronbach's alpha coefficient was used to determine the reliability of the questionnaire. The pre-test on 30 baseline questionnaires, knowledge management questionnaire alpha as 0.964 and urban management questionnaire as 0.957 were used for analysis. Data were analyzed via the SEM and second-order confirmatory factor analysis test. The results showed that knowledge management has a positive and significant effect on urban management as 0.88, explaining 77% of the variance of knowledge management.Keywords: Knowledge management, Urban management, Municipalities, Yazd city.Knowledge management guarantees the long-run superiorities for organizations and societies. It is also the extent to which they utilize human, intellectual and information capital. Understanding knowledge management as a spirit governing organizational practices and the effectiveness that it can have on the development of urban management is essential to its implementation. This study is a kind of "applied" study. Due to the nature of the subject and the components under consideration, the approach to it is a set of descriptive-analytical and correlation methods. Data gathering was done in both documentary and survey (questionnaire) forms. The statistical population of this study is managers, deputies and experts of Yazd city (287 people). Using Cochran's formula, a sample size of 102 participants was calculated according to the principle of proportionality in the six municipalities of Yazd. In this study Cronbach's alpha coefficient was used to determine the reliability of the questionnaire. The pre-test on 30 baseline questionnaires, knowledge management questionnaire alpha as 0.964 and urban management questionnaire as 0.957 were used for analysis. Data were analyzed via the SEM and second-order confirmatory factor analysis test. The results showed that knowledge management has a positive and significant effect on urban management as 0.88, explaining 77% of the variance of knowledge management.Keywords: Knowledge management, Urban management, Municipalities, Yazd city.Knowledge management guarantees the long-run superiorities for organizations and societies. It is also the extent to which they utilize human, intellectual and information capital. Understanding knowledge management as a spirit governing organizational practices and the effectiveness that it can have on the development of urban management is essential to its implementation. This study is a kind of "applied" study. Due to the nature of the subject and the components under consideration, the approach to it is a set of descriptive-analytical and correlation methods. Data gathering was done in both documentary and survey (questionnaire) forms. The statistical population of this study is managers, deputies and experts of Yazd city (287 people). Using Cochran's formula, a sample size of 102 participants was calculated according to the principle of proportionality in the six municipalities of Yazd. In this study Cronbach's alpha coefficient was used to determine the reliability of the questionnaire. The pre-test on 30 baseline questionnaires, knowledge management questionnaire alpha as 0.964 and urban management questionnaire as 0.957 were used for analysis. Data were analyzed via the SEM and second-order confirmatory factor analysis test. The results showed that knowledge management has a positive and significant effect on urban management as 0.88, explaining 77% of the variance of knowledge management.Keywords: Knowledge management, Urban management, Municipalities, Yazd city.Knowledge management guarantees the long-run superiorities for organizations and societies. It is also the extent to which they utilize human, intellectual and information capital. Understanding knowledge management as a spirit governing organizational practices and the effectiveness that it can have on the development of urban management is essential to its implementation. This study is a kind of "applied" study. Due to the nature of the subject and the components under consideration, the approach to it is a set of descriptive-analytical and correlation methods. Data gathering was done in both documentary and survey (questionnaire) forms. The statistical population of this study is managers, deputies and experts of Yazd city (287 people). Using Cochran's formula, a sample size of 102 participants was calculated according to the principle of proportionality in the six municipalities of Yazd. In this study Cronbach's alpha coefficient was used to determine the reliability of the questionnaire. The pre-test on 30 baseline questionnaires, knowledge management questionnaire alpha as 0.964 and urban management questionnaire as 0.957 were used for analysis. Data were analyzed via the SEM and second-order confirmatory factor analysis test. The results showed that knowledge management has a positive and significant effect on urban management as 0.88, explaining 77% of the variance of knowledge management.Keywords: Knowledge management, Urban management, Municipalities, Yazd city.Knowledge management guarantees the long-run superiorities for organizations and societies. It is also the extent to which they utilize human, intellectual and information capital. Understanding knowledge management as a spirit governing organizational practices and the effectiveness that it can have on the development of urban management is essential to its implementation. This study is a kind of "applied" study. Due to the nature of the subject and the components under consideration, the approach to it is a set of descriptive-analytical and correlation methods. Data gathering was done in both documentary and survey (questionnaire) forms. The statistical population of this study is managers, deputies and experts of Yazd city (287 people). Using Cochran's formula, a sample size of 102 participants was calculated according to the principle of proportionality in the six municipalities of Yazd.
خلاصه ماشینی:
در اين رابطه ، نگارندگان بر آن اند، با شناسايي ساختار اداري و بدنۀ شهرداري شهر يزد و همچنين شناسايي فرصت ها و تهديدات موجود بر سر راه اين سازمان ، به ارائۀ مدل استراتژيک مديريت دانش و اثربخشي آن با ارتقاي توسعۀ مديريت شهري بپردازند.
با توجه به اهميت و کاربرديبودن موضوع مورد مطالعه ، اين سؤال مهم مطرح است که در سازمان مهم و تأثيرگذار و تصميم گيرنده اي چون شهرداري يزد به کارگيري مقولۀ مديريت دانش و مؤلفه هاي تشکيل دهندة آن شامل تکنولوژي (فناوري اطلاعات )، مقولۀ رهبري، مقولۀ فرهنگ سازماني، مقولۀ منابع انساني، مقولۀ مکانيسم و فرايند، ساختار سازماني به افزايش و بهبود توسعۀ مديريت شهري اثربخش است و اين مسئله تا چه ميزان ميتواند موجب بهبود شرايط در توسعۀ مديريت شهري سازمان شهرداري شود؟ مباني نظري طي دو دهۀ اخير، افزايش حجم اطلاعات و به دنبال آن افزايش دانش و سرمايۀ فکري و لزوم استفادة مؤثر از آن در تصميم هاي سازماني موجب پيدايش اصول و مهارت هاي مديريتي نويني به منظور مقابله با چالش ها و پيچيدگيهاي محيط پيرامون خويش شده است که از جمله مهم ترين آن ها مديريت دانش است .
پژوهش خارجي انجام گرفته : غفور و کلوتي (٢٠١٠) در پژوهشي دربارة مديريت دانش در شهرداري استلنبوش به بررسي نحوة اجراي کارآمد رويکردهاي مديريت دانش در دولت هاي محلي (شهرداريها) تحت عنوان ابزار استراتژيک براي دست يابي به اهداف عملياتي و خدمات ارائه شده پرداخته اند.
براي بررسي ارتباط بين مديريت دانش و مديريت شهري در مناطق شهرداري شهر يزد از مدل سازي معادلۀ ساختاري استفاده شده است .