چکیده:
این مقاله با هدف شناسایی مولفه ها و طراحی مدل نگهداشت منابع انسانی در سازمان های دانش بنیان بر اساس نظریات اندیشمندان مختلف صورت گرفته است. پژوهش از نظر هدف کاربردی و به لحاظ شیوه گردآوری و تجزیه داده ها از نوع پیمایشی است، که بر این اساس ضمن بررسی مفاهیم و ادبیات موضوع، مولفه ها استخراج و در چهارچوب مراحل مطالعه دلفی انجام شده است. به روش نمونه گیری هدفمند، اعضای پانل دلفی به تعداد 15 نفر از میان متخصصان مرتبط با موضوع انتخاب شد. پیمایش دلفی طی دو دور تکرار (پرسشنامه دور اول خبره با 162 گزاره و پرسشنامه دور دوم خبره با 99 گزاره) و پس از رسیدن به اجماع قابل قبول میان اعضای پانل، متوقف شد. آزمونهای توصیفی شامل میانگین برای تجزیه و تحلیل نتایج نظرسنجی دلفی و همچنین ضریب توافقی کندال برای بررسی سطح اجماع میان مشارکت کنندگان به کار گرفته شد. مدل پیشنهادی خبره پژوهش پس از اجرای دو راند دلفی با 83 مولفه شامل مربی یا الهام بخش، فرهنگ گشودگی و یادگیری چگونه آموختن و ... ارائه شده است.
Background: Nowadays, the fame and greatness of large organizations and companies is not only due to the existence of more physical or financial assets, but also because of their human capital and knowledge and skills. In other words, one of the keys to success in the knowledge-based economy, where having a competitive advantage differentiates an organization from other organizations, is human resources, which should be given more attention.
Objective: This article aims to identify the components and design a model for maintaining human resources in knowledge-based organizations based on the ideas of various thinkers.
Methods: The research is applied in terms of purpose and in terms of the method of data collection and analysis, it is a survey type, based on which, while examining the concepts and literature of the subject, the components were extracted and carried out in the framework of Delphi study stages. 15 members of the Delphi panel were selected from among experts related to the subject through purposive sampling. 350 questionnaire was gathered.
Findings: The model proposed by the research expert after two rounds of Delphi, two-order exploratory factor analysis & confirmatory analysis with 83 components (in the form of 2 components & 8 factors), the highest mean of which is related to valuing new and creative thoughts (mean 4.9), job security (mean 4.8), meritocracy of the system (mean 4.7), scientific motivation (average 4.7) and organization support for talented people (average 4.7) are provided.
Conclusion: considering that in the conditions of competition, the most successful organizations are those that can manage their human capital in an effective and efficient way; it is essential that organizations improve the retention of their human resources by using each of the components presented in the current research model, with the priority of important components & maintain and nurture these key assets well.