چکیده:
This research was conducted to identify the factors affecting the effectiveness of employee training courses. The main objective was to propose strategies for improving the level of effectiveness of training courses at the Khorasan Regional Electric Company by achieving the research objectives. To this end, the views of employees and managers regarding the 6 main elements of training programs—namely needs assessment, learning resource content, instructor, method, implementation conditions, and evaluation—were examined. A survey method was chosen to answer the 6 research questions. A researcher-made questionnaire, developed with the help of existing evaluation resources in the company, valid scientific sources, and consultation with experts, consisting of 26 closed-ended questions, was designed and validated. Data were collected through the distribution of questionnaires among 220 employees and conducting semi-structured interviews with 6 senior managers. The findings showed that among the main elements of a training course, teaching methods and implementation conditions are more effective, respectively, than needs assessment, learning content, instructor, and evaluation. At the end of the article, a pre-implementation evaluation checklist and guidelines for managers to improve the effectiveness of training courses are provided.
خلاصه ماشینی:
Table 14: Holding training classes in an interesting and stimulating environment (Refer to the page image) Providing material and non-material assistance for learners' access to scientific journals and specialized websites The results indicate that 50 percent of the subjects consider the contribution of the above option to increasing the effectiveness of the courses to be high.
Table 11: The possibility of completing training through non-attendance methods (Refer to the page image) Integration of practical and theoretical training Based on the results obtained, 77 percent of the subjects consider the contribution of the above option to increasing the effectiveness of the courses to be high.
Table 9: Providing sufficient opportunity for individual study and conducting a research project (Refer to the page image) Holding training workshops based on active and participatory methods combined with practical work Analysis of the results shows that 69 percent of the subjects consider the contribution of the above option to increasing the effectiveness of the courses to be high.
Using instructors with expertise and scientific ability The results show that 100 percent of the subjects consider the contribution of the above option to increasing the effectiveness or problem solving Modern organizations and companies have well realized that what they spend on human resources training will soon be reflected in organizational operations and achievements (Swanson & Holton, 2009).
This research, while focusing on this subject, examines the issues and problems of the training programs of the Razavi Khorasan Regional Electric Company in terms of six main components: "needs assessment", "trainer", "method", "implementation conditions", "course content", and "evaluation", and places its emphasis on providing solutions to improve the level of effectiveness of these programs.
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