Abstract:
Designing an effective structure for knowledge management is one of the critical factors for its success in the organization. Structuring to KM and identifying the experts of this field in the structure of the organization is necessary to achieve the sustained and continuous benefits of knowledge management. This paper deals with the conceptualizing of knowledge management office as the organizational structure for effective management of knowledge. For this purpose, Meta-synthesize methodology was adopted. From 198 sources founded, 12 articles were consistent with accepted standards. As a result of combining the findings, concept of knowledge management office was figured with 54 codes, 12 concepts in the four themes including purpose (Strategic and Functional), structure (Centralized and Decentralized and Mixed), function (Strategies, Processes and Mechanisms) and role (KM Committee, CKO, knowledge manager, Knowledge Representative). Organizations can use the results of this study to establish an appropriate structure of knowledge management. According to research, any article was not found by the researchers that have has this integrity and methodology. So, this paper has innovation.
Machine summary:
This article addresses the conceptualization of the Knowledge Management Office as a suitable organizational structure for effective knowledge management, and for this purpose, a meta-synthesis research method has been used.
As a result of the synthesis, the concept of the Knowledge Management Office was formed with 54 codes and 12 concepts in four categories: Purpose (strategic and operational), Structure (centralized, decentralized, and combined), Function (strategies, processes, and mechanisms), and Role (Knowledge Management Committee, Senior Knowledge Manager, Knowledge Manager, and Knowledge Specialists).
The meta-synthesis method allows for the examination of important studies conducted (considering the definition of the statistical population) in this area, the combination of findings, and the presentation of the concept of the Knowledge Management Office.
Kannabiran & Pandian (2010) in their article entitled “Enabling role of governance in strategizing and implementing KM” 1 , introduced a structure including the Knowledge Management Council, Chief Knowledge Officer, Knowledge Leader, and Knowledge Representatives.
The observed research gap includes the following: • Some studies have referred to structures that, instead of performing knowledge management tasks, have replaced data management and information technology activities or integrated them with the tasks of other units.
Considering the purpose of the present research, the method of meta-synthesis has been used to conceptualize the Knowledge Management Office using past qualitative studies.
Research Findings Considering the structures presented in the selected articles and combining their findings, the Knowledge Management Office was conceptualized with the categories in Table 4.
A practical suggestion of the research is to review the goals of the Knowledge Management Office in organizations that have any related structure.
(
, 
, 
)
