Abstract:
The term "quality" is a broad and complex concept of the best definition of quality that is completely determined by the customer or end user (consistent with the customer voice) and based on the evaluation of the customer (user) experience of the product or service. Quality of use or ergonomic quality actually shifts the focus from the quality of specific products individually to specific products, their users, tasks and the context in which they are used. Ergonomic quality of products and interactive systems includes all aspects of software that affect the user's performance in doing the job. The concept of quality of use instead of product quality is synonymous with the concept of ergonomic quality. In the recent coronary situation where most university education is offered virtually, special use of ergonomics is essential to develop the quality of education. In this article, a general assessment of the ergonomic quality of education supported by electronic (virtual) technologies by professors and students of Kurdistan University is presented, as well as conclusions and recommendations for its optimization.The present study was conducted by descriptive-analytical method between 135 students and 75 professors of Kurdistan University by available sampling from all faculties. These individuals completed ergonomic quality cards and then these cards were collected, entered into SPSS and analyzed by descriptive and analytical methods. In this study, ergonomic quality in terms of effectiveness, efficiency, satisfaction and the sum of these (general) factors were analyzed, which in general showed the satisfaction criterion of a positive linear dependence by evaluating students and faculty members. According to the results of e-learning provided at the University of Kurdistan, it was sufficiently effective, but in terms of efficiency and satisfaction, lower levels were obtained .
Machine summary:
In this article, a general evaluation of the ergonomic quality of education supported by virtual technologies by professors and students of the University of Kurdistan is presented, and also conclusions and recommendations for its optimization have been stated.
In this study, ergonomic quality was analyzed in terms of effectiveness, efficiency, satisfaction, and the sum of these factors (total), which generally showed a positive linear relationship between the satisfaction criterion and the evaluation of students and faculty members.
The study of the ergonomic quality of technology-supported virtual training in the University of Kurdistan is a specific aspect of the overall evaluation of the quality of virtual training provided in the recent Corona conditions (Okulova, 2018; Gosende, 2019; Puangmalee & et al, 2015; Ramalho & et al, 2015; Smith, 2007; Smith, 2001; 2012, Yoshovska & Karamanska, 2015, et al & Koleva).
Satisfaction with the use of electronic technologies as a combination of the availability of good facilities (computers and networks, multimedia projectors) and software (electronic operating systems, electronic libraries, self-study and self-control programs, engineering analysis software, and design software), as well as experienced professors in e-learning, was evaluated with questions 3.
Table 1- Dependent Scores (Refer to the page image) Results After processing the ergonomic control cards, the following hypotheses were presented: Hypotheses: Is there a significant relationship between the ergonomic assessments of e-learning quality and its criteria for the two groups in terms of: • Effectiveness (questions 1.
The estimate of the overall ergonomic quality of e-learning based on the criteria of effectiveness, efficiency, and satisfaction of the two groups of individuals was investigated and is presented in Table 3 for all respondents.
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