Abstract:
. The Social Security Organization, the largest provider of social insurance in the country, is constantly interacting with the internal and external environment. This on it provide social security to the preparation and implementation of a long-term and optimal plan. Accordingly, the present study seeks to develop a new perspective based on environmental changes and with a futuristic viewpoint. The present study was applied based on the quantitative and qualitative data type and based on the research purpose. The descriptive-analytical method was used for doing research. The statistical population of the study is the managers, experts and clients of the Social Security Organization, which will be used to determine the sample size from the Morgan table, and according to the number of target community that is the organization's experts, of which 13 are. In the dimension of employees of a community organization, 60 employees were randomly selected, and in the customers' perspective, 300 of them were selected as the statistical population. To analyze the research findings, the Delphi method, exploratory factor analysis and confirmatory, and David's SWOT method have been used to determine the strategy. The statistical tools of the mentioned methods are SPSS STATISTICS 21.0 software. The results of this study provide a new perspective for the social security organization by considering the structural components of the organization, communication with the client, the quality of life of the organization's employees and paying special attention to the changing future of the organization.
Machine summary:
Investigating the Vision of the Social Security Organization with a Futures Studies Approach Bagher Sarokhani * , Seyed Mohammad Seyedmirzaei ** , Umm al-Banin Gilan *** Date of Receipt: 2022/01/08 Date of Acceptance: 2022/06/30 Abstract The Social Security Organization, as the largest provider of social insurance in the country, is constantly interacting with its internal and external environments.
The results of the research provide a new vision for the Social Security Organization by considering the structural components of the organization, relationship with clients, quality of life of the organization's employees, and special attention to the variable future of the organization.
The results of the research by Amini Reshti and Ghorbani (1392), titled 'The role of the social security system on human development in Iran,' show that the expansion of insurance and protection coverage and the social security system leads to an increase in hope for life, improvement in the status and quality of life of individuals, increase in cultural and health levels, reduction of poverty and balancing income distribution, reduction of risk and uncertainty for the workforce in future years (retirement), and its overall impact in various fields of life (economic-social).
In the first use of this method, it was used to identify the primary factors influencing the vision in a session attended by 13 experts of the organization, which confirmed the main factors of the research, including intra-organizational factors (appropriate payment, safe working conditions, creating opportunities for growth, individual rights, and social responsibility) and extra-organizational factors (structural factors, customer orientation).
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