چکیده:
In this article, the relationship between organizational culture and efficiency in insurance companies has been investigated. Asia, Iran, Alborz, and Dana insurance joint-stock companies, including their branches in Tehran, formed the statistical population of the research. To measure efficiency, the Data Envelopment Analysis (DEA) technique was used. In this way, based on the data and branch headquarters, their efficiency values were calculated, and then by holding these values, the weighted average efficiency at the company level was obtained. A questionnaire was used to measure organizational culture. By calculating the mean and variance of its variable scores at the branch level, their weighted mean and variance at the company level were obtained. Multiple statistical methods were used to analyze these two sets of data. The collection of these analyses indicates that the difference in the efficiency of insurance companies can only be explained by one variable related to adaptability in organizational culture, namely the amount of paperwork. Finally, based on the research results, suggestions for future research as well as for the use of companies have been provided.
خلاصه ماشینی:
The reason for selecting these companies for study was the possibility of measuring their efficiency using quantitative data at the branch level, as well as comparing the companies with each other and examining the relationship of organizational culture with it.
Research Questions Considering the materials presented in the section related to the research problem as well as the four principles of the theoretical framework, the following questions are raised to clarify the problem at the level of the research statistical population: First question: Given the difference that exists between the efficiency of insurance companies, is there a corresponding difference in terms of the degree of change in their involvement in organizational culture?
To ensure that a change in either of these two variables leads to a change in the research results (and explains efficiency), data related to other questionnaire questions as well as other organizational culture variables were divided into two categories based on the median of these two variables (red tape and adaptability), and the correlation coefficient between them and efficiency was calculated at the branch level.
Explanatory variable of the relationship between organizational culture and efficiency in insurance companies (Refer to the page image) Notes on "Red Tape": Now that, according to the research data, only this variable has the ability to explain efficiency, it is not inappropriate to briefly mention some points about it.