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Assessment of Citizens' Satisfaction in the city of Mashhad from Electronic Payment Systems of Mashhad Municipality using the SERVQUAL Model

Writer : khayatmoghadam، saeid ؛

Journal:Creative City Design»Spirng021,Volume 4,Nuber 2 Ranking: A (‎12 page(s) - From 40 to 51 )
Keywords:performance evaluation Servqual Model Electronic Payment System Citizens' Satisfaction Mashhad Municipality

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2.

Application of group analytic hierarchy process (GAHP) method in ranking the factors affecting the formation of organizational networks in order to provide more appropriate services of citizens

Corresponding Author : Khayatmoghadam، Saeid ؛

Journal:Creative City Design»Winter2022, Volume 5 - Number 1 Ranking: A (‎10 page(s) - From 62 to 71 )
Keywords:Communications Fuzzy Analytic Hierarchy Process Organizational Networks Multi-criteria decision-making Group Analytic Hierarchy Process (GAHP) Method

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