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  An Evaluation of the Library Service Quality by Six-Sigma Methodology

  Writer : Ziaei، Soraya ؛ Biranvand، Ali ؛

  Journal:مطالعات کتابداری و علم اطلاعات»زمستان 1398 - شماره 30 Ranking ب (Ministry of Science/ISC (‎12 page(s) - From 43 to 54 )

  Keywords:Service QualityService EvaluationSix-Sigma MethodologyCentral Library of Astan Quds Razavi (CLAQR)

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