چکیده:
Artificial intelligence (AI) is a discipline interested in the processes and methods that allow a machine to perform tasks related to human intelligence. It offers many opportunities related to problem solving, quick decision-making, increasing efficiency and reducing costs. Because of its so various fields of application, artificial intelligence is at the heart of the new industrial revolution. Algeria aims to present its AI strategy by 2020. In this paper, we are interested in defining AI, its potential fields of application, and in particular, its influence in the customer journey and position of RFID (Radio-Frequency Identification) in the chain; application in the aviation sector and its relationship to the Internet of Things are also described through examples.
خلاصه ماشینی:
Revolution of Artificial Intelligence and the Internet of Objects in the Customer Journey and the Air Sector Hadjer Saadi* *Corresponding author, Lecturer, Instrumentation Laboratory (LNS), Faculty of Electronics and Informatics, USTHB, Algiers.
In this paper, we are interested in defining AI, its potential fields of application, and in particular, its influence in the customer journey and position of RFID (Radio- Frequency Identification) in the chain; application in the aviation sector and its relationship to the Internet of Things are also described through examples.
Thus, AI is a field of research interested in the processes and methods that allow a machine to carry out tasks relating to human intelligence, like learning, dialogue, reasoning, or understanding language.
Procedure for obtaining customer information {مراجعه شود به فایل جدول الحاقی} Step 1: Consultation of articles online: artificial intelligence intervenes for a personalized recommendation and predictive analysis based on user data.
Benefi ts of IoT with Artificial Intelligence According to a report from Deloitte Tech Trends (2017), IoT would both improve the passenger experience and boost the turnover of intelligent airport operators who rely on the latest IoT technologies with the following advantages and features: 1) Provide a pleasant customer experience, 2) Optimize the experience of travelers and buyers at airports based on mobile technologies and RFID tags (beacon).
1) How this technology works at airports It is now possible to have digital beacons at strategic locations in airports, which allow travelers to receive, by messages on their smartphones, updated information in real time on available parking spaces, airport shuttle schedules, restaurant reservations, etc.