• 1.

  An analysis of the pro-social behaviors of customers in response to the firms’ service quality

  Writer : Ranaei Kordshouli، Habibollah ؛ Jafarpour، Younes ؛ Allahyari Bouzanjani، Ahmad ؛

  Journal:Iranian Journal Of Management Studies»Junuary 2016, Volume 9 - Number 1 Ranking Science-Research/ISC (‎22 page(s) - From 21 to 42 )

  Keywords:Service Qualitycustomer satisfactionpassenger transportation agenciesprosocial behaviorsServiceSEMYang

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• 2.

  An analysis of the green response of consumers to the environmentally friendly behaviour of corporations

  Writer : Ranaei Kordshouli، Habibollah ؛ Ebrahimi، Abolghasem ؛ Allahyari Bouzanjani، Ahmad ؛

  Journal:Iranian Journal Of Management Studies»JULY 2015, Volume 8 - Number 3 Ranking Science-Research/ISC (‎20 page(s) - From 315 to 334 )

  Keywords:Green loyaltyGreen marketing mixGreen satisfactionWord of mouth advertisingShirazAnConsumerWOMJournalAdvertising

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