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Writer : Eftekharzadeh، Seyyed Farhad ؛ Shojaei، Seyyed Saeed ؛
Journal:Social Communication Sciences»Autumn 2011, Volume 1 - Number 3 (10 page(s) - From 13 to 22 )
Keywords:Electronic bankingBankingcustomer satisfactionBanking servicesquality of service