Winter 2022, Volume 12 - Number 27 Ranking ب (Ministry of Science)
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Evaluating banks' performance in handling customer complaints during the COVID-19 outbreak via DEA and based on ISO-10002:2018
Writer : Alavi، Somayeh ؛ Abootalebi، Samira ؛
(20 page(s) - From 1 to 20 )
Keywords: Data Envelopment Analysis (DEA) Balanced Scorecard (BSC) covid-19 ISO 10002:2018 Complaints-Handling Processes
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Selecting optimal preventive maintenance periods for one-shot devices: a new fuzzy decision approach
Writer : Azimian، Meysam ؛ Atashgar، Karim ؛ Corresponding Author : Karbasian، Mahdi ؛
(19 page(s) - From 21 to 39 )
Keywords: Fuzzy TOPSIS Multi attribute decision making event Simulation Discrete Composite Overwrapped Pressure Vessel One-shot devices: Preventive Maintenance Period (PMP)
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Analyzing the barriers and coordination enablers of logistics operations in the humanitarian supply chain
Corresponding Author : Jalali، Reza ؛ Writer : Balouei Jamkhaneh، Hadi ؛ Shahin، Reza ؛
(22 page(s) - From 41 to 62 )
Keywords: importance Coordination Performance Analysis Humanitarian supply chain fuzzy cognitive mapping Interpretive Structural Model