Corresponding Author : Hedayat Sokachaee، Elham ؛ Writer : Movaghar Moghaddam، Farshid ؛

(‎16 page(s) - From 1 to 16 )

Keywords:customer satisfactionquality of serviceServqual ModelMelli Bank

Corresponding Author : Hedayat Sokachaee، Elham ؛ Writer : Movaghar Moghaddam، Farshid ؛

(‎17 page(s) - From 17 to 33 )

Keywords:Internal MarketingJob SatisfactionOrganizational commitmentMelli Bank

Corresponding Author : Hossine Jalali، Mohamad ؛ Writer : Movaghar Moghaddam، Farshid ؛

(‎14 page(s) - From 34 to 47 )

Keywords:consumer attitudeGray marketingmanufacturers and retailers